Returns and Exchanges Policy
Returns:
Only 7 days after receiving the item.
Buyer is responsible for return postage costs and any loss in value if an item isn't returned in original condition. Please Contact us if you experience any issues.
No exchanges
Cancellations :
Cancellations: accepted
Request a cancellation: within 1 hour of purchase
Shipping:
Please contact me before ordering if you have any specific due dates.
Shipping time may be much slower due to customs, I am not responsible for delivery delays.
International buyers are responsible for any fees, taxes and duties associated with shipping and purchasing to their respective countries.
Delivery:
Delivery - All small items within UK gets shipped by Royal Mail using Tracked And Signed Service.
For all Large Items We Use Parcelforce 48hrs Service ( also tracked and signed)
For Word wide Deliveries We use Parcelforce Worldwide Service from UK, different courier in different coutry.
Absolutely love the wisteria vines that I ordered …. Delivery was excellent Now to put them up Many thanks has been such a pleasure shopping with you
Kelly, USA
Beautiful as always! This was our 2nd order for a large install at a luxury hotel. Turned out beautifully
Jami, UK
I have to say I'm not a huge fan of faux flowers. However, I purchased this for a graduation party and it is really beautiful! I'm so happy and thankful to the wonderful seller!